Terms of Service

Version 1.0 · Last updated 21 May 2026

These Terms of Service (“Terms”) govern access to and use of the Aaida BRSR reporting and compliance platform (the “Platform”) provided by Aaida Technology Solutions (“Aaida”, “we”). By creating an account or using the Platform you (“Customer”) agree to these Terms. If you use the Platform on behalf of an organisation, you represent that you are authorised to bind it. A negotiated master agreement or order form prevails over these Terms.

1. The service

The Platform helps listed companies and their value-chain partners prepare, review, approve, and generate BRSR disclosures (PDF / XBRL / Excel) for submission to SEBI and the stock exchanges. The regulatory filing is the Customer’s activity; Aaida provides software that facilitates it and does not file on the Customer’s behalf or guarantee acceptance by any regulator.

2. Accounts & security

The Customer is responsible for the accuracy of account information, for maintaining the confidentiality of credentials, for enabling MFA where offered, and for all activity under its accounts. Notify us promptly of any unauthorised use.

3. Acceptable use

The Customer shall not:

  • access the Platform other than through the provided interfaces;
  • attempt to breach tenant isolation or access another organisation’s data;
  • probe, scan, or test the security of the Platform without our written consent;
  • upload unlawful content or special-category personal data into free-text fields;
  • reverse-engineer, resell, or overburden the Platform; or
  • use it to violate any law, including SEBI and data-protection law.

4. Customer data & privacy

The Customer retains ownership of the data it uploads (“Customer Data”) and grants Aaida a limited licence to host and process it solely to provide the Platform. Our handling of personal data is governed by the Privacy Policy and, where applicable, a Data Processing Agreement. The Customer is responsible for the lawfulness and accuracy of Customer Data and for its own legal basis to provide it.

5. Fees & billing

Fees, billing frequency, and tier entitlements are as set out at sign-up or in an order form. Unless stated otherwise, fees are payable in advance, are non-refundable except as required by law, and exclude applicable taxes (e.g. GST). We may change pricing on 30 days’ notice effective the next billing cycle.

6. Trials & demo data

Trial or demo environments (e.g. the sample tenant) are provided “as is” for evaluation, may have feature or time limits, and may be reset or withdrawn. Do not place production or regulated data in a demo environment.

7. Availability & support

We aim for high availability but do not warrant uninterrupted service unless a separate SLA is agreed in writing. We may perform maintenance and will use reasonable efforts to limit disruption. Support is provided per the plan or order form.

8. Intellectual property

The Platform, its software, and its content (excluding Customer Data) are owned by Aaida or its licensors. No rights are granted except the limited right to use the Platform under these Terms. Feedback you provide may be used by us without restriction.

9. Third-party & regulatory references

The Platform references SEBI BRSR formats and the NSE-published XBRL taxonomy, which are owned by their respective bodies. Aaida is not affiliated with or endorsed by SEBI, NSE, or BSE.

10. Warranties & disclaimers

Except as expressly stated, the Platform is provided “as is” without warranties of any kind to the maximum extent permitted by law. We do not warrant that outputs will satisfy every regulatory requirement; the Customer is responsible for reviewing disclosures before filing.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages, and Aaida’s aggregate liability is limited to the fees paid in the 12 months preceding the claim. Nothing limits liability that cannot be limited by law.

12. Suspension & termination

We may suspend or terminate access for material breach (including Section 3), non-payment, or legal requirement, with notice where practicable. On termination, the Customer’s right to use the Platform ends and Customer Data is returned or deleted per the Privacy Policy / Data Processing Agreement.

13. Changes to the Terms

We may update these Terms and will revise the “Last updated” date; material changes will be notified. Continued use after changes constitutes acceptance.

14. Governing law & disputes

These Terms are governed by the laws of India, with exclusive jurisdiction of the courts at Bengaluru, Karnataka, subject to any mandatory consumer or data-protection law.

15. Contact

Aaida Technology Solutions, Bengaluru, India — legal@aaidatechnology.com.